Jacqui is a manager in the Environment Agency’s national Flood and Coastal Erosion Risk Management Strategy division. Jacqui leads on delivering effective approaches to empower those at risk to participate in flood management actions. This includes developing new ways of collaborating with or communicating to communities. She also leads on developing new training to enable flood risk professionals to engage and work in partnership to achieve flood and coastal resilience. Jacqui has previously worked in research and development, and operational flood forecasting. She has delivered projects on risk communication, flood risk economics, behavioural insights and PFR, and the mental health impacts of flooding. Prior to joining the Environment Agency, Jacqui worked in academia, researching environmental change in chalk rivers, where she also started her work on science communication. She holds a PhD in floodplain geomorphology and palaeoecology.